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Services · Paid traffic

ChatGPT Ads agency: advertising on ChatGPT for UK service businesses

Your clients now ask ChatGPT who to call. ChatGPT Ads put your business beside the answer. Lead Gems sets up, tracks and manages ChatGPT advertising for UK service businesses, measured the same way as everything we run: cost per qualified lead.

  • ChatGPT Ads
  • OpenAI Ads Manager
  • Live in the UK

What are ChatGPT Ads?

ChatGPT Ads are sponsored placements that appear beneath ChatGPT answers, clearly labelled and kept separate from the answer itself. They are shown to adult users on the Free and Go plans, matched to what the person is asking about. ChatGPT Ads launched in the UK in June 2026. Lead Gems is a UK ChatGPT Ads agency that builds, tracks and manages these campaigns for service businesses.

"Lead Gems understood that SaaS lead generation is different from local services. The LinkedIn campaigns brought us exactly the right decision-makers, and the nurture sequence converted prospects we would have lost. Our cost per acquisition dropped by over 60% compared to outbound."
Head of Growth, B2B software company, LondonRead the case study →

The problem

Why most businesses will waste their first ChatGPT Ads budget

Most early ChatGPT Ads budgets will be wasted for the same reasons early Google Ads budgets were: no tracking, the wrong landing page and no follow-up.

The difference

How Lead Gems compares to a typical agency on ChatGPT Ads

The difference is discipline: a fixed test, proper tracking and an honest decision at the end.

AreaTypical agency Lead Gems
New platformsTested on your money firstTested on our own brands before yours
TrackingClicks and impressionsOpenAI pixel and Conversions API, matched to your CRM
Ad copyGoogle ads reusedWritten to follow on from real client questions
Landing pagesYour homepageA page for each campaign, in the same conversational tone
BudgetOpen-endedA fixed test budget with an agreed decision date
EligibilityNot checkedChecked against OpenAI policy and your sector rules
ReportingA separate reportSide by side with Google and Meta on one dashboard

Thinking about ChatGPT Ads?

We will check your eligibility and plan a sensible test budget on a free call.

Our approach

How our ChatGPT Ads agency runs campaigns

We run ChatGPT Ads the way we run Google Ads: tracking first, a dedicated landing page, fast follow-up, and every decision based on cost per qualified lead.

  • 01

    We test on our own brands first

    Lead Gems runs its own lead generation brands. New platforms are proven on our money before we recommend them for yours.

  • 02

    We fix tracking before we spend

    The OpenAI pixel and Conversions API are connected to your forms, calls and CRM on day one.

  • 03

    We write for conversations

    Ads and landing pages follow on from the question someone has just asked, rather than repeating a keyword.

  • 04

    We set a test budget and a decision date

    If ChatGPT Ads are not producing enquiries at a cost that works, we say so and move the budget.

How do ChatGPT Ads work?

ChatGPT Ads show a sponsored placement under a relevant ChatGPT answer, chosen by the topic of the conversation, and you pay per thousand impressions or per click. Campaigns are managed in the OpenAI Ads Manager. This is what OpenAI has confirmed so far.

Where do the ads appear?
AnswerBeneath the ChatGPT answer, labelled as sponsored. Formats include a sponsored listing and, for products, shopping carousels built from a product feed.
Who sees them?
AnswerLogged-in adults on the Free and Go plans. Plus, Pro, Business, Enterprise and Education users do not see ads.
Who never sees them?
AnswerUsers predicted to be under 18. Ads also do not appear in conversations about health, mental health or politics.
How are ads matched?
AnswerBy the context of the conversation, plus personalisation for users who have it switched on.
Do ads change the answers?
AnswerNo. OpenAI says answers are independent of ads, and advertisers cannot pay to change what ChatGPT says.
What do advertisers see?
AnswerResults such as impressions and clicks. Advertisers never see anyone’s chats.
How do you pay?
AnswerAn auction, bidding per thousand impressions or per click, with a daily or total budget you control.
How are results tracked?
AnswerThe OpenAI pixel and Conversions API, which we connect to your forms, calls and CRM.

Sources: OpenAI, "Testing ads in ChatGPT" and the OpenAI Help Centre article "Ads in ChatGPT". Checked October 2026.

ChatGPT Ads or Google Ads: which should you use?

Use both, for different moments. Google Ads catches people when they search for a service. ChatGPT Ads reach them while they are still working out what they need and who to trust. For most service businesses, Google Ads stays the main source of enquiries and ChatGPT Ads are a test budget beside it.

Running Google Ads already? See our Google Ads agency
What triggers the ad
Google AdsThe words someone types
ChatGPT AdsThe topic of the whole conversation
Where the person is
Google AdsReady to compare and contact
ChatGPT AdsResearching and asking for advice
Competition
Google AdsHigh, for twenty years
ChatGPT AdsLow, the platform is new
Targeting
Google AdsMature: keywords, places, audiences
ChatGPT AdsEarly: context, location, basic audiences
Best use
Google AdsYour main, predictable lead source
ChatGPT AdsA tested extra channel for considered services

Is advertising on ChatGPT the same as being recommended by ChatGPT?

No. ChatGPT Ads are paid placements beneath the answer. Being recommended inside the answer itself cannot be bought: it comes from how clearly your business is described across the web, which is what AEO and GEO work on.

The strongest position is both: your business named in the answer, and your ad beneath it.

See how we get businesses recommended

Which businesses should test ChatGPT Ads?

ChatGPT Ads suit service businesses whose clients research before they buy. Dental, medical and aesthetics businesses are less suited for now, because OpenAI does not show ads in health conversations. We will tell you honestly on the call which side of that line you fall.

What you get

What is included in our ChatGPT Ads management

Every account includes strategy, set-up in the OpenAI Ads Manager, tracking, landing pages, weekly optimisation and live reporting.

  • Eligibility check

    Your services and wording checked against OpenAI policy and your sector rules (SRA, FCA, ICAEW)

  • Conversation research

    The questions your clients ask ChatGPT, and which ones ads can appear against

  • Account set-up

    Your own OpenAI Ads Manager account, owned by you, with billing and access set up properly

  • Ads and pages

    Sponsored placements and a dedicated landing page for each campaign

  • Tracking

    OpenAI pixel, Conversions API, GA4 and call tracking, connected to your CRM

  • Optimisation

    Weekly bid, budget and copy changes based on cost per qualified lead

  • Follow-up

    Automated email and text replies within minutes, so no enquiry goes cold

  • Reporting

    ChatGPT Ads beside Google and Meta on one live dashboard

Process

How to advertise on ChatGPT with Lead Gems

Advertising on ChatGPT with us takes six steps, from a strategy call to scaling what works.

  1. Strategy call

    We check whether your services are eligible and whether your clients are likely to ask ChatGPT about them.

  2. Tracking

    The OpenAI pixel and Conversions API go in, connected to your forms, calls and CRM.

  3. Build

    Ads and a dedicated landing page for each campaign.

  4. Test

    A fixed test budget runs for an agreed period, usually six to eight weeks.

  5. Review

    We compare cost per qualified lead against your other channels and recommend whether to scale, change or stop.

  6. Scale

    If it works, budget rises step by step while cost per lead holds.

Free guide

The ChatGPT Ads UK Starter Guide

How ChatGPT Ads work in the UK, who can run them and a simple test plan for your first eight weeks.

  • What OpenAI has confirmed about formats and targeting
  • Which sectors are eligible, and which are not
  • The tracking to set up before you spend
  • An eight-week test plan with a decision date

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Free tool · About a minuteAI Visibility CheckerSee whether ChatGPT and Gemini recommend your business, and who they name instead.Try it free

Results

Results from the channels we already run

Every figure comes from a real client account and is tracked to the enquiry.

Questions

ChatGPT Ads questions, answered.

Are ChatGPT Ads available in the UK?

Yes. ChatGPT Ads launched in the UK in June 2026, one of the first markets outside the US. UK businesses can advertise to ChatGPT users on the Free and Go plans.

How much do ChatGPT Ads cost?

You set your own budget and bid in an auction, paying per thousand impressions or per click, much like Google Ads. Prices are still settling as more UK advertisers join. We agree a fixed test budget with you and report cost per enquiry from the first week.

How do I advertise on ChatGPT?

Through the OpenAI Ads Manager, where you create campaigns, set budgets and add tracking. You can do it yourself or an agency can manage it. Either way, connect the OpenAI pixel or Conversions API first, or you will not know which clicks became enquiries.

Who sees ads on ChatGPT?

Logged-in adults using the Free and Go plans. People on paid plans such as Plus, Pro, Business and Enterprise do not see ads, and ads are never shown to users predicted to be under 18.

Do ChatGPT Ads affect ChatGPT answers?

No. OpenAI states that ads are kept separate from answers and that advertisers cannot influence what ChatGPT says. Ads appear beneath the answer and are labelled as sponsored.

Can I advertise a dental practice or clinic on ChatGPT?

Probably not for now. OpenAI does not show ads in conversations about health or mental health, which covers most dental, medical and aesthetics questions. We will check your services and recommend Google and Meta campaigns instead if ChatGPT Ads are not a fit.

Is it worth advertising on ChatGPT yet?

For many service businesses, yes, as a test. Competition is low and people explain their needs in detail. Treat it as an addition to Google Ads, not a replacement, and set a test budget and review date before you start.

What is the difference between ChatGPT Ads and being recommended by ChatGPT?

ChatGPT Ads are paid placements beneath an answer. Being recommended inside the answer comes from how well your business is described across the web, which is what AEO and GEO improve.

Do I own my ChatGPT Ads account?

Yes. The OpenAI Ads Manager account is set up in your name, and you keep full access and all data whether you stay with us or not.

Still have a question? Call 020 4652 1887 or book a free growth call.

From our insights

ChatGPT Ads guides.

Practical answers from the specialists who run these campaigns every day.

Industries

Where ChatGPT Ads works best.

Related services

Find out if ChatGPT Ads will work for your business.

Book a free strategy call with a UK ChatGPT Ads agency. We will check whether your services are eligible, what your clients are asking ChatGPT, and what a sensible test budget looks like.

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